Work less, achieve more.
Guaranteed.


If you're not satisfied with the amount of work we've saved you after 18 months, we'll give you a refund of six months of service fees when you switch vendors.*

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Meet some of the athenistas taking real, measurable work off your plate.

With 1.5 million checks processed every month, I’m obsessed with getting you paid faster.

Nichole M., Remittance & Image Processing

Small errors shouldn’t become a big distraction. My team and I keep denied claims off your desk.

Mariah S., Claim Resolution

New hires in your office? Our client education team has your back. Let’s get your people up and running efficiently.

Lisa B., Clinical Operations

Just spent 3 months managing data for PQRS. Next up: MIPS. I’ll help you succeed at quality programs.

Jenny L., Clinical Product Management

My team finds, flags, and helps you fix revenue roadblocks you might not know about. Now your income’s coming in.

Laura K., Performance Management

I’ll save you hours on the phone with payers. We’re resolving denied claims at scale.

Ryan S., Claim Resolution

The government’s rules for quality programs can be complex. I’ll help you get across the finish line.

Nic A., Performance Management

Focus on what matters most.

You manage dozens of necessary but time-consuming tasks every day. At athenahealth, we know you have much more valuable things to do with your time. Through expert back-office teams and powerful automation, we take on the administrative work of healthcare—at speed, at scale, and more efficiently than any one organization possibly could.

115

hours of staff time saved per provider per month on average, upon joining our network

1,206

clinical documents processed per provider per month

445 million

automated patient messages delivered in 2016

Source: athenaNet data as of March 31, 2017

We'll shift all these tasks from your plate to ours. So you can focus on the higher-value work you went into healthcare to do.

Pre-Visit

  • Appointment reminders 
  • Online check-in
  • Care gap campaigns 
  • Portal messaging 
  • Eligibility checking 
  • Coverage scan for Medicare/Medicaid 
  • Credit card processing

Visit

  • Clinical data management
  • Patient record sharing
  • Electronic order submission
  • Quality program management
  • Template management 
  • Order set management 
  • Productivity tracking

Post Visit

  • Collect appeal information 
  • Denial management
  • Initial claim prep & scrub 
  • Claim submission & tracking 
  • Payer interactions 
  • Remittance processing
  • Post (EOB, ERA, EFT) 
  • Surface unpostables 
  • Execute appeals 
  • Order reminders 
  • Document routing 
  • Results calls

Ongoing

  • Self-pay reminders
  • Clinical document management
  • Patient statements
  • Lockbox management
  • Interface management
  • Performance coaching & reporting
  • Patient satisfaction surveys
  • System maintenance

Explore how we're reducing work for organizations like yours

The insights that helped make HealthStar Physicians more efficient

Watch the video

Case study: Specialty practice triples its size with less administrative work

Read the case study

Data sheet: How our partnership model works

Read the data sheet

Data sheet: Our work reduction guarantee

Read the data sheet

Let's take work off your plate.

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