You can't fix healthcare's problems with the software that created them. This is what works: EMR, revenue cycle, and population health management services that learn from the collective knowledge of over 76,000 providers. A continuously updated rules engine to prevent denials. Expert teams who take on your administrative burdens. One network that keeps your health system future-proof under any payment model.
What’s broken at your organization?
Unbreak Care Coordination
 

Not having complete patient, provider, and payer information leads to financial waste, and worse. Incomplete patient, provider, and payer information leads to an annual loss of $35 billion per year. 1

At athenahealth, we aggregate and seamlessly integrate clinical, financial and demographic data from the nation's largest clinical network directly into our providers’ workflow. You have the data you need, when you need it.

Coordinating across the continuum

49%

closed loop order rate Q4 2015

1.2M

secure athenaText messages sent per month

38M

unique patients seen in 2015

Coordinating across the continuum

49%

closed loop order rate Q4 2015

1.2M

secure athenaText messages sent per month

38M

unique patients seen in 2015
Unbreak the Patient Experience
 

With the rise of high-deductible health plans, patients are shopping around for care, or forgoing care entirely. According to research, some 62 million patients don't have a primary care physician. 2

The athenahealth network helps you build patient loyalty. Through our patient portal, automated reminder messages, and after-hours support, you can engage patients in their own care without creating more administrative work.

Keeping patients engaged

300M

automated messages sent in 2015

8%

reduction in no-show rate

30%

portal adoption rate vs. 20% industry average

300M

automated messages sent in 2015

8%

reduction in no-show rate

30%

portal adoption rate vs. 20% industry average
“You need a certain infrastructure in order to be successful. You want to be data-driven and evidence-based in terms of your care of patients. It’s a redesign of the system.”
James Jenkins, MD
Medical Director
Fairfax Family Practice Centers of Northern Virginia
learn more
learn morelearn more
Photo: Julie Hassett Sutton
Unbreak Provider Performance
 

When you don't have visibility into your providers' care decisions, you put revenue at risk. One report says that if physicians were to follow professional guidelines, end-of-life Medicare expenditures would be 36% less, and overall expenditures 17% less. 3

Build your high-performing physician network with athenahealth. We help you drive and measure performance among your employed providers, and view the metrics you need to extend and strengthen your network in your community. Quality program requirements are embedded in the EHR to inform care decisions and make attestation simple.

Also built into our EHR: time-saving features that organize the moment of care, provide built-in clinical guidelines, and allow doctors to delegate non-clinical tasks. With distractions kept to a minimum, your providers are better able to focus on their most satisfying work: caring for patients.

How Privia Built Its High-Performing Physician Network

One of the fastest-growing independent physician networks in the country, Privia has designed a system that enables providers to focus on medicine.

read the case study
read the case study
Unbreak Siloed Software
 

Software is killing health systems. It's expensive. It's inefficient. It can't keep pace with industry change. One survey showed that 94% of "struggling" hospital CFOs blame failed or delayed IT projects. 4

athenahealth is a low cap ex, low-risk solution. There's no software to update, and no servers to maintain. Our business model is based on your success: we don't get paid until you do. With low capital expenditure up front, you realize a faster time to value. 

Network information that drives results

6%

increase in revenue

32%

reduction in days in accounts receivable

42M

denial scenarios in our Billing Rules Engine

Network information that drives results

6%

increase in revenue

32%

reduction in days in accounts receivable

42M

denial scenarios in our Billing Rules Engine
“We are networking all of those access points to care. We have the physician network out there in the community that provides a variety of readily available sites of care.”
Peter J. Plantes, MD
CEO, CHRISTUS Physician Group
System Vice President of Physician Integration, CHRISTUS Health
Unbreak Traditional Payment Models
 

You can't manage what you can't measure. Without visibility into your patients' care, health systems can't manage at-risk populations or decrease total cost of care. Plus, inefficient operations can cost you revenue opportunities such as collecting patients' self-pay obligations.

athenahealth gives you visibility into the information you need, when you need it. We aggregate a patient's clinical, financial and demographic data into a complete picture. We pull together disparate EMR and claims data into the workflow, addressing care gaps and enabling you to engage your entire population.

We also take on revenue cycle work for you at scale. Our back-office experts act as an extension of your organization, decreasing your operating costs and letting you focus on your patients and your business growth.

Revenue results on the network

45%

increase in ACO MSSP quality scores

55%

lower cost growth than national average

53%

self-pay yield

Revenue results on the network

45%

increase in ACO MSSP quality scores

55%

lower cost growth than national average

53%

self-pay yield
Introducing athenaInsight
 

Tap into research and insights that only a truly connected network of providers, patients, and payers can provide.

see how
see how
Preventing No-Shows

We found out which communication tactics help patients show up on time.

Spotting Decision Fatigue

See what we learned about antibiotics prescription rates over time.

Avoiding Contraindications

A quick network search reveals a prescribing oversight affecting over 62,000 patients.

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Let’s Talk

 

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