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In this market of skyrocketing patient responsibility, your practice can’t afford to leave patient payments on the table. Learn how to boost self-pay collections with this free toolkit.

Our MIPS guarantee: You succeed. Or we pay your penalties.

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Patient Pay Content Center

Free resources to help your practice improve collections. 


Improve patient pay
from start to finish

Learn step by step how to reduce patient balances.

Case Study

4 ways to improve patient pay

See how one high performer uses schedulers to boost collections.



The secret to
collecting self-pay

Find out how to collect more patient pay with these key tactics and best practices.


4 Tactics That
Help You Collect
As payers shift more of the cost of care to patients, providers are feeling the sting.

MIPS Guarantee  

We guarantee success
against penalties
With athenahealth, we guarantee you won't pay MIPS penalties—or we'll credit you the amount of any negative adjustments you receive.*

Additional Reading

Visit the MACRA
Knowledge Hub
Learn about the MACRA proposed rule, MIPS, and alternative payment models and how you can be rewarded, while avoiding penalties.

Don't take on MACRA alone.

It's time to let doctors be doctors, not payment reform experts. When you partner with athenahealth, we take on the work of understanding and attesting to Quality Payment Programs for you. You stay focused on patient care.


of our clients avoided PQRS penalties
vs. 60.3% national average.

Quality programs, explained.

See how quality programs have evolved in today's challenging healthcare landscape.


4-9% of your revenue could be at risk

Start submitting performance data after January 1, 2017 to maximize your incentive dollars. But if your practice doesn’t participate next year, you’ll get hit with serious penalties starting in 2019.


With athenahealth, your revenue is safe

We have a winning track record for quality program preparedness. And we're ready to deliver results. We report on your behalf, ensure seamless attestation, and guarantee you'll avoid MIPS penalties.


What is MACRA?

MACRA stands for the Medicare Access and CHIP Reauthorization Act of 2015. The act was signed into law in early 2015 and makes substantial changes to the government’s health care payment system. The significant portions include permanently repealing the Sustainable Growth Rate (SGR) formula for determining provider payments and changing the Medicare physician fee schedule by establishing two new options for reimbursement: the Merit Based Incentive Payment System (MIPS) and Alternate Payment Models (APMs).

What is the purpose of MACRA?

MACRA creates a new framework for rewarding providers for better, lower-cost, patient-centered care.


CMS continues to promote the shift away from fee-for-service payments to adopting alternative payment models (APMs) to hit industry goals of having 50% of Medicare payments made through APMs, and having 90% of remaining fee-for-service payments tied to quality and value by the end of 2018.

What is the timeline for MACRA?

Though it could change in the final rule, the timeline is aggressive. The first performance year starts January 1, 2017 and will impact payments adjustments in 2019.

What providers are affected by MACRA?

MACRA, and the Quality Payment Programs that come out of it, will impact most providers across the country.