You can’t fix healthcare’s problems with the software that created them. This is what works: EMR, revenue cycle, and population health management services that learn from the collective knowledge of over 85,000 providers. A continuously updated rules engine to prevent denials. Expert teams who take on your administrative burdens. One network that keeps your health system future-proof under any payment model.
What’s broken at your organization?
Unbreak Care Coordination
 

Not having complete patient, provider, and payer information leads to financial waste, and worse. According to one study, incomplete records result in an annual loss of $35 billion per year. 1

At athenahealth, we aggregate and seamlessly integrate clinical, financial and demographic data from the nation’s largest clinical network directly into our providers’ workflow. You have the data you need, when you need it.

Coordinating across the continuum

49%

closed loop order rate Q4 2015

1.2MM

secure athenaText messages sent per month

38MM

unique patients seen in 2015

Coordinating across the continuum

49%

closed loop order rate Q4 2015

1.2MM

secure athenaText messages sent per month

38MM

unique patients seen in 2015
Unbreak the Patient Experience
 

With the rise of high-deductible health plans, patients are shopping around for care, or forgoing care entirely. According to research, some 62 million patients don’t have a primary care physician. 2

The athenahealth network helps you build patient loyalty. Through our patient portal, automated reminder messages, and after-hours support, you can engage patients in their own care without creating more administrative work.

Keeping patients engaged

300MM

automated messages sent in 2015

8%

reduction in no-show rate

30%

portal adoption rate vs. 20% industry average

300MM

automated messages sent in 2015

8%

reduction in no-show rate

30%

portal adoption rate vs. 20% industry average
“You need a certain infrastructure in order to be successful. You want to be data-driven and evidence-based in terms of your care of patients. It’s a redesign of the system.”
James Jenkins, MD
Medical Director
Fairfax Family Practice Centers of Northern Virginia
learn more
learn morelearn more
Photo: Julie Hassett Sutton
Unbreak Physician Burnout
 

According to the Mayo Clinic, more than half of all physicians are burned out3 , and it's not hard to see why. The nation's doctors spend 158 million hours a year on administrative tasks4 and 49.2% of their day on the EHR5. That's not the work they spent years training for in medical school.

At athenahealth, we've built in time- and work-saving features into our EHR so your providers can spend time on patients, not data entry. We organize the moment of care, provide built-in clinical guidelines, and allow doctors to delegate non-clinical tasks. By doing so, we've reduced our clients' post-visit documentation rate by 23 percent. With distractions kept to a minimum, your providers are happier and more engaged, and that means better patient care and improved outcomes.

We also help you drive and measure performance among your employed providers. Quality program requirements are embedded in the EHR to inform care decisions and make attestation simple.

A cure for physician burnout, or a cause?

Is concierge medicine the physician's path to a happier career, or a sign of a broken system?

read it on athenainsight
read it on athenainsight
Unbreak Siloed Software
 

Software is killing health systems. It’s expensive. It’s inefficient. It can’t keep pace with industry change. One survey showed that 94% of “struggling” hospital CFOs blame failed or delayed IT projects. 6

athenahealth is a low cap ex, low-risk solution. There’s no software to update, and no servers to maintain. Our business model is based on your success: we don’t get paid until you do. With low capital expenditure up front, you realize a faster time to value. 

Network information that drives results

6%

increase in revenue

32%

reduction in days in accounts receivable

42MM

denial scenarios in our Billing Rules Engine

Network information that drives results

6%

increase in revenue

32%

reduction in days in accounts receivable

42MM

denial scenarios in our Billing Rules Engine
“We are networking all of those access points to care. We have the physician network out there in the community that provides a variety of readily available sites of care.”
Peter J. Plantes, MD
CEO, CHRISTUS Physician Group
System Vice President of Physician Integration, CHRISTUS Health
Unbreak Traditional Payment Models
 

You can’t manage what you can’t measure. Without visibility into your patients’ care, health systems can’t manage at-risk populations or decrease total cost of care. Plus, inefficient operations can cost you revenue opportunities such as collecting patients’ self-pay obligations.

athenahealth gives you visibility into the information you need, when you need it. We aggregate a patient’s clinical, financial and demographic data into a complete picture. We pull together disparate EMR and claims data into the workflow, addressing care gaps and enabling you to engage your entire population.

We also take on revenue cycle work for you at scale. Our back-office experts act as an extension of your organization, decreasing your operating costs and letting you focus on your patients and your business growth.

Revenue results on the network

45%

increase in ACO MSSP quality scores

55%

lower cost growth than national average

53%

self-pay yield

Revenue results on the network

45%

increase in ACO MSSP quality scores

55%

lower cost growth than national average

53%

self-pay yield
Unbreak Population Health
 

athenahealth Population Health is the all-in-one solution your diverse health network needs to deliver coordinated, high-quality care to your patient population. Our EMR-agnostic service provides a full 360-degree view of your population, so you can identify gaps in care and lower costs through actionable insights and our robust outreach services. Our powerful data management and quality and performance expertise help you drive better financial and clinical performance. Our patient-centered care management platform lets you seamlessly coordinate care and enable patient self management.

athenahealth Population Health enables your organization to take on risk without the risk. We're the only service that guarantees you'll receive an ACO MSSP shared savings payment. If you don't, you don't pay for our service.7

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