Agreement for Lead Identification – Athena Client (Click-Through) (Ambulatory)
IMPORTANT – PLEASE READ CAREFULLY THE TERMS OF THIS AGREEMENT FOR LEAD IDENTIFICATION. This Agreement is a binding, contractual agreement between You/Lead Identifier and Athena (as defined below). This Agreement applies solely to Your/Lead Identifier’s provision of sales leads to Athena.
BY CLICKING THE BUTTON BELOW LABELED “YES, I AGREE”, YOU ARE INDICATING YOUR ACCEPTANCE AND AGREEING TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT ACCEPT AND AGREE TO ALL OF THE FOLLOWING TERMS AND CONDITIONS, YOU MUST CLICK THE BUTTON LABELED “NO, I DO NOT AGREE,” IN WHICH CASE YOU WILL NOT BE PAID FOR ANY QUALIFIED LEADS YOU PRESENT TO ATHENA. YOUR CLICKING ON THE “YES, I AGREE” BUTTON CONSTITUTES YOUR ELECTRONIC SIGNATURE ON THIS AGREEMENT AND YOUR CONSENT TO EXECUTE THIS AGREEMENT ELECTRONICALLY. BY ACCEPTING THE AGREEMENT AS DESCRIBED ABOVE, (1) YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THIS AGREEMENT, (2) YOU REPRESENT THAT YOU ARE EIGHTEEN (18) YEARS OF AGE OR OLDER, AND (3) YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO ENTER INTO THIS AGREEMENT, PERSONALLY OR IF YOU HAVE NAMED A COMPANY, ON BEHALF OF THAT COMPANY, AND TO BIND LEAD IDENTIFIER TO THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL TERMS AND CONDITIONS OF THIS AGREEMENT, OR IF YOU DO NOT HAVE SUCH AUTHORITY, YOU MUST NOT ACCEPT THIS AGREEMENT.
1. This Agreement contains the entire agreement between the Parties concerning sales leads identified by Lead Identifier for Athena. This Agreement is not exclusive, and either Party may in its sole discretion enter similar arrangements with third parties. This Agreement is effective as of the Effective Date.
2. Defined Terms.
“Agreement” means this Agreement for Lead Identification between the Parties.
“Applicable Law” means all applicable federal and state laws and regulations.
“Athena” means athenahealth, Inc., and its subsidiaries, 311 Arsenal St., Watertown, MA 02472; Tel: 617.402.1000; Fax: 617.402.1099.
“Confidential Information” means any and all information belonging to a Party, or belonging to any third party (including, but not limited to, any client of that Party) and held in confidence by that Party, that is identified or treated by that Party or such third party as being of a confidential nature, or that would be reasonably understood to be of a confidential nature for a company in the health care or software industries (including, but not limited to, information consisting of or relating to business records; customer, distributor, and vendor lists; and marketing plans, business plans, financial information, and compensation arrangements). Notwithstanding the foregoing, Confidential Information shall not include any information that (a) is or becomes publicly available (other than through unauthorized disclosure by the receiving Party); (b) is shown by written record to have been in the possession of or known to the receiving Party prior to its disclosure hereunder; (c) is shown by written record to have been independently developed by the receiving Party; or (d) is made available without restriction to the receiving Party by any person other than the disclosing Party or any of its directors, officers, employees, attorneys, or other advisors without breach of any obligation of confidentiality of such other person.
“Effective Date” means the date this form is countersigned by Athena.
“Go-Live Date” means the date a Qualified Lead first accesses and uses the athenaNet® system in a live production environment and receives all services from Athena, as set forth in the applicable Services Agreement.
“Initial Meeting” means an in-person meeting with Athena or an in-person or remote Athena demonstration event for Services.
“Lead Identifier” is the Athena client identified at the end of this Agreement.
“Lead Locked” is the status of a medical practice when, as reflected in Athena’s customer relationship management system, (a) a third party has referred such medical practice to Athena as a prospective client; or (b) Athena is obligated to pay compensation to a third party in regard to such medical practice.
“Party” means Athena or Lead Identifier. “Parties” means Athena and Lead Identifier.
“Physician” means a full-time-equivalent physician that is registered by the Qualified Lead in question on athenaNet for use of Services on the Go-Live Date.
“Provider” means a full-time-equivalent physical therapist or occupational therapist that is registered by the Qualified Lead in question on the athenaNet® system for use of Services on the Go-Live Date.
“Qualification Date” means the date the Qualified Lead receives an e-mail from Athena deeming it a Qualified Lead by Athena.
“Qualified Lead” means a medical practice that, at the time that Lead Identifier provides the requested information about such medical practice to Athena, is not (a) an Athena client; (b) in Athena’s active pipeline (as reflected in Athena’s customer relationship management system); (c) signing up under Lead Identifier’s services agreement with Athena (or the Athena services agreement of a related party to Lead Identifier); or (d) Lead Locked; provided, however, that Athena may, in its sole discretion opt to re-qualify a medical practice submitted by Lead Identifier as a Qualified Lead that is otherwise ineligible to be a Qualified Lead. For the avoidance of doubt, a medical practice that Lead Identifier came into contact with through Lead Identifier’s participation in Athena’s National Showcase Program, National and Partner Dinner Events, Physician Maven activities, or other Athena promotional programs is not eligible to be a Qualified Lead.
“Service Fee Credit” means a credit to Lead Identifier’s Athena services invoice.
“Services” means the following services (as such services may be renamed from time to time) (i) athenaOne® Services, which is comprised of athenaCollector® (physician office administrative workflow and billing services), athenaClinicals® (electronic health record services), and athenaCommunicator® (patient communication services); or (ii) one or more services included in athenaOne Services that includes, at a minimum, athenaCollector.
“Services Agreement” means an agreement for Services between Athena and a Qualified Lead.
“Term” means the duration of this Agreement from the Effective Date until the Termination Date.
“Termination Date” means the date this Agreement is terminated in accordance with Section 7 herein.
3. Defined Terms. Athena is interested in identifying medical practices as potential sales leads to which it may sell Services. While this Agreement is in effect, if Lead Identifier locates a medical practice that it believes would be interested in Services, Lead Identifier may (in its sole discretion) (a) contact an Athena representative or field associate, or (b) provide the required information about the practice via the online form (accessed through a link provided by Athena), to the extent made available by Athena to Lead Identifier. Lead Identifier will provide the required information about such medical practice, including, but not limited to: the legal name, specific location(s), number of Physicians or Providers, type of business of medical practice, contact information details about medical practice’s interest in receiving information on Services, and other information that Athena reasonably needs to qualify that medical practice for its sales effort as a Qualified Lead. At any time during the Term, Athena may request that Lead Identifier certify and submit documentation that the medical practices submitted to Athena as potential Qualified Leads hereunder meet all requirements and do not conflict with any restrictions set forth in this Agreement. In order for Lead Identifier to improve its ability to identify potential Qualified Leads, Athena will, at Lead Identifier’s reasonable request, familiarize Lead Identifier with the Services and answer any reasonable questions that Lead Identifier may have about the Services. Lead Identifier agrees to provide any additional assistance to Athena, as reasonably requested by Athena in the course of Athena’s sales effort to a Qualified Lead, including but not limited to provision of introductions, discussions or demonstrations related to Lead Identifier’s use of and/or experiences with the Services, and/or co-hosting Athena sponsored events (e.g., Client Hosted Dinners). Athena shall conduct such sales effort with respect to Qualified Leads as it deems appropriate in its discretion with its own sales force, and is solely responsible for such effort, unless Lead Identifier’s assistance is requested by Athena.
4. Compensation.
5. Medical Practice Not Eligible for Compensation. No compensation will accrue or be paid to, or be accepted by Lead Identifier under this Agreement on account of any medical practice that executes a Services Agreement with Athena and:
6. Prohibited Proposal of Qualified Leads. Lead Identifier will not propose to Athena as Qualified Leads medical practices for which compensation may not be applied under Section 5, and the Parties will reasonably cooperate to identify any medical practices in advance of any payment hereunder. If either Party learns that payment has been made hereunder other than as permitted by this Agreement, it will promptly notify the other in writing, and the Parties will work together in good faith to unwind such payment; provided, however, that Lead Identifier will be required to refund to Athena such payment and cooperate in such other steps as are reasonably necessary to remedy the situation. If Lead Identifier provides consulting or administrative services to a medical practice other than as described above in Section 5, then, before proposing that medical practice as a Qualified Lead, it will notify that medical practice in writing that Lead Identifier may receive compensation under this Agreement if such medical practice executes a Services Agreement with Athena and promptly provide to Athena a copy of such notice.
7. Term and Termination. This Agreement will have an initial term of 2 years from the Effective Date, and will automatically extend for additional consecutive one-year terms, unless either Party notifies the other no less than 60 days prior to the end of the then-current term that it is terminating this Agreement at the end of such term. Either Party may, in its sole discretion, terminate this Agreement on 60 days’ notice to the other with or without cause. In addition, either Party may terminate this Agreement upon 15 days’ notice following a material breach or default of the other Party, provided that such notice sets forth the breach or default with reasonable specificity and the breach or default is not cured within such 15 days (provided that such breach is of a curable nature). This Agreement will automatically terminate without notice or action of either party on the same date the Services Agreement between Athena and Lead Identifier terminates or expires, and if such termination is due to a material breach by Lead Identifier under such Services Agreement, then no compensation beyond that paid to Lead Identifier as of the Termination Date will be due or payable. If this Agreement is terminated by Athena due to a material breach or default of Lead Identifier, or if Lead Identifier terminates this Agreement in the absence of a material breach or default of Athena, then no compensation beyond that paid to Lead Identifier as of the Termination Date will be due or payable. Otherwise, Athena will pay to Lead Identifier any compensation that has accrued, but is unapplied, as of the Termination Date, as well as any compensation under the schedule of payments that would have become due during the 6 months immediately following the Termination Date had this Agreement not been terminated. All payments after the Termination Date will be applied on the same schedule as applies before termination.
8. Confidential Information. Each Party will keep strictly confidential and use only for the purpose of performing its obligations under this Agreement any and all of the other Party’s Confidential Information that it receives in connection with its activities under this Agreement. The obligations under this Section 8 will survive termination of this Agreement and will continue in force for as long as the obligated Party retains the Confidential Information of the other.
9. Prohibited Lead Identifier Activities. Lead Identifier will not make any false or misleading statement to any medical practice about Athena or the Services. Lead Identifier will not have contact with any purchaser for purposes of directly promoting or selling Services. Lead Identifier will refrain from all actions set forth in Section 12(b) below, except to the extent that such activities (e.g., meals and entertainment) are undertaken in accordance with explicitly sanctioned Athena programs.
10. No Agency. Neither Party is, shall be, or will hold itself out as the other’s agent, employee, joint venturer, partner, subcontractor, distributor, dealer, franchisee, supplier, vendor, or representative, and neither the terms nor the performance of this Agreement shall create any such relationship. Each Party is a separate entity from the other, and its agents are not employees or agents of the other. Lead Identifier is not authorized to and shall not (a) act for, or make contracts for or binding on, Athena or represent to any third party that is has authority to do the same; (b) do business under Athena’s name; or (c) use any trademark, service mark, or tradename of Athena without Athena’s prior written consent. No provision of this Agreement will be for the benefit of or enforceable by any third party. Lead Identifier is solely responsible to pay or withhold, as appropriate, all deductions, taxes, and other charges and contributions arising in connection with any compensation that Lead Identifier receives under this Agreement and any payment that Lead Identifier makes to its employees or agents.
11. Discretion. Under this Agreement, Lead Identifier is not required to provide leads to Athena, and Athena is not required to pursue any leads provided by Lead Identifier. Neither Party is required to devote any particular portion or length of time to the tasks outlined in this Agreement. Athena has the right for any reason or no reason and without liability or payment under this Agreement to refuse to contract with or to terminate or not renew a contractual relationship with any Qualified Lead, to modify or amend any contract with any Qualified Lead, to modify and set its fees, to forego fees, or to reduce or curtail services to any Qualified Lead. Lead Identifier is not a third-party beneficiary of any of the customer contracts or Services Agreements of Athena. Athena has the right to price and condition as it sees fit, the use of its own systems and services by its customers, without liability or payment under this Agreement; provided, however, that Athena will require written assurance from each Qualified Lead that enters a Services Agreement that such Qualified Lead is not a cost-based provider of health care and that no reimbursement for Services will be sought from any health program on a cost-reimbursed basis.
12. Representations and Warranties.
13. No Third-Party Payment. Neither Party will claim payment in any form, directly or indirectly, from any third-party payment program or payer for all or any part of any activity covered under this Agreement, or for the cost thereof, and neither Party will shift the financial burden of this Agreement to the extent that any cost reimbursement is claimed from any third-party payment program or payer by either of them or to the extent that either Party believes that any cost reimbursement is claimed or may be claimed by any third party from any third-party payment program or payer.
14. Compliance Training. As a condition to Lead Identifier’s participation under this Agreement, Lead Identifier must provide annual compliance training (“Compliance Training”) to its owners, officers, directors, employees, or agents, to the extent such individuals will be acting on behalf of Lead Identifier under this Agreement, regarding (i) arrangements or transactions that potentially implicate the Anti-Kickback statute, as well as the regulations and other guidance documents related to that statute; (ii) the legal sanctions under the Anti-Kickback statute; and (iii) examples of violations of the Anti-Kickback statute. Athena, in its sole discretion, may make Compliance Training available to Lead Identifier’s owners, officers, directors, employees, or agents. Lead Identifier is solely responsible for ensuring the adequacy of training content.
15. Athena’s Policies. Upon Lead Identifier’s request, Athena will make its policies related to the Athena’s lead identification program available to Lead Identifier within a reasonable time. Appropriate and knowledgeable Athena staff shall be reasonably available to explain the Policies.
16. Use of Lead Identifier’s Name. Lead Identifier grants Athena the right to use Lead Identifier’s name in connection with any communications between Athena and a Qualified Lead.
17. General Provisions.